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Frequently asked questions
How do I apply for Tennis Australia cover?
Your registration with Tennis Australia provides you with automatic cover for Personal Accident, Public Liability and Professional Indemnity.
For coaches - Only Business Package members have cover for General Property (Equipment).
Where can I find a personal accident form?
You can download a claim form here.
The completed form must be submitted to Sportscover immediately after the injury is sustained (within a maximum period of 120 days after the injury), not at the conclusion of your treatment.
Do I need a claim number before making a claim?
No, you will be issued with a claim number shortly after the claim has been lodged. This claim number can then be used on any further documentation that needs to be submitted to Sportscover in order to support your claim.
Can I claim the Medicare gap under my Personal Accident policy?
No, insurers are unable to pay claims already covered under Medicare, including the Medicare gap in accordance with the Health Insurance Act (Cth) 1973.
What is the excess payable under the non-Medicare medical costs benefits of the Personal Accident policy?
A $50 excess is applicable for each and every non-Medicare medical treatment or emergency transport claim in accordance with the policy terms and conditions.
What is the waiting period under the Personal Accident policy?
There is a fourteen day waiting period on all loss of income claims in accordance with the policy terms and conditions.
Does the Personal Accident policy cover ambulance costs?
The policy provides cover for emergency ambulance transport only, up to $1,000 for any one event with a $50 excess.
Is it possible to claim on private health insurance and the Personal Accident policy?
Yes, the two policies will work together. You need to lodge a claim with your private health insurer first, then submit your claim via Sportscover. Costs that exceed your private health cover may be insured via the Tennis Australia policy. We suggest you contact Sportscover on 1300 134 956 for further details.
What if I have more than one claim in a policy period?
Subject to the policy limits and sub-limits you can make more than one claim during the policy period. It is important however, that you obtain a clearance from your treating physician prior to returning to playing tennis.
Is building insurance for the club house (i.e. fire and theft) provided under the Tennis Australia policy?
No, your club premises and its contents are not covered under the Tennis Australia policy for any material damage or theft. If you would like a quotation for this type of insurance, please contact Marsh Advantage Insurance on 1300 308 702.
Is it a good idea to have photos and proof of purchase of all my equipment used in training?
Yes, if you are a Business Package coach member and therefore have automatic equipment cover, we highly recommend you keep an up to date inventory of all your equipment. This could include invoices, photos etc.